Made-to-order works are not exact replicas.
Dream Creatures follow the same character design, but each handmade version will naturally vary in expression, color, stitching, and form.
Returns
Handmade works are handled carefully and transparently.
Return guidance for Luna Angel Studio handmade art dolls, soft sculptures, and collectible textile objects.
One-of-a-kind soft sculptures cannot be reproduced.
For delicate original artworks and made-to-order items, change-of-mind returns are generally not accepted. This does not affect rights for damaged, defective, or incorrectly described goods.
Contact us quickly if something arrives damaged.
Please keep all packaging and email clear photos of the item, box, and packing materials so we can review the issue and help with the next step.